Privacy Policy
Last updated: March 1, 2025
1. Information We Collect
When you submit a service request or make a purchase, we collect information you provide directly, including your name, email address, phone number, and address. We also collect payment information processed securely by Stripe.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill service requests and purchases
- Send order confirmations and delivery information
- Respond to inquiries and provide customer support
- Improve our services and website
3. Information Sharing
We do not sell or share your personal information with third parties except as necessary to fulfill your order (e.g., payment processing via Stripe) or as required by law.
4. Payment Processing
All payments are processed by Stripe, Inc. We do not store credit card numbers or payment details on our servers. Stripe's privacy practices are governed by their own Privacy Policy.
5. Cookies
We use essential cookies for authentication and session management. We do not use tracking or advertising cookies.
6. Data Retention
We retain your information as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data by contacting us through the request form.
7. Security
We use industry-standard security measures including HTTPS encryption and secure cookies to protect your personal information.
8. Contact
For privacy-related questions, please use our contact form.